The experience I had during this closing was amazing and it was all due to her walking me through the entire process and being patient with me as I was a first-time homebuyer. Melba made me feel very comfortable with the whole process. She is professional and very proficient. She responded quickly every time I reached out and worked hard to get my loan closed in a short amount of time. I cannot thank her enough and will 100% work with her again!
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I want to Express my gratitude for all the help Melba and her team extended to us securing our closing within 11 days. AMAZING work by one of the BEST Loan officers I ever had. I definitely agree with others that Melba made this tedious process simpler than any other. Her guidance and assistant in this process was definitely invaluable. Thank you one more time. Recommended for best service ever. Blessings . And always remember... People like you make a difference.
Dear Melba and Team,
I wanted to take a moment to express my sincere gratitude for all the hard work and dedication you’ve put into helping me throughout the loan process. Sometimes, people are put in your path for a reason, and I truly believe that having you and your team by my side was a blessing.
Your professionalism, clear communication, and support have made a significant difference, and I truly appreciate how smoothly everything went. You went above and beyond to ensure everything was handled efficiently, and your expertise and attention to detail were invaluable.
I am incredibly grateful for your guidance every step of the way and for making the process feel seamless.
Once again, thank you for everything you’ve done.
Warm regards,
Tracy Watson
I had the pleasure of working with Melba Rubera in the process of purchasing my first home. Melba made the whole process seamless from the application to closing. There was a feeling of ease because I had complete faith in Melba being there to support me throughout the whole journey. I am thankful for the amount work the Melba put in throughout the 5+ month journey to find my home. As an enjoy my first home for many more years to come when it comes time for a new house, I know I will go back to Melba for her support! Thank you so much!
It was a pleasure to work with Melba Rubera and her staff. I appreciate all the help. They are a wonderful team. I can't thank them enough for all their hard work on getting my loan taken care of. They were always responsive to all my questions, and I was most impressed with the turnaround and how quickly the settlement and clear to close date was scheduled. You really made it happen. You guys are amazing. Thank you soooo much for everything!!!
The experience I had during this closing was amazing and it was all due to teamwork. Melba and Team were ready to close my loan in two weeks; Yes, you read right TWO WEEKS, AMAZING!!! Her dedication, commitment and professionalism are out of this world. She will fight for you, and she will get it done. Her knowledge about the mortgage business is superb and she makes sure no one falls behind with their task, so the process goes smoothly. I recommend her and Team 100% and more if I could do that. Kudos to you all!! God bless.
I can’t recommend Steve Hays at NSH highly enough!
I had an already complicated loan with an extremely tight timeline due to switching lenders who couldn’t make it happen and multiple federal holidays making the process even more difficult. Steve went above and beyond to get my loan done in just 8 business days - a feat I don’t think any other lender could’ve pulled off!
His knowledge and experience speaks for itself but I was even more impressed with his hard work, dedication, calm demeanor, and level of care. I’m so grateful I chose Steve and will be recommending him to everyone I know!
We are so grateful and very impressed by the dedication, persistance, integrity and professionalism of Melba and her team. We are overwhelmed with joy and still in awe that we closed within 2 weeks including a holiday. Thank you so much for making our dream a reality. God bless you always 🙌🏼
Working with NSH was a great experience. I’m self employed and that can have unique requirements for borrowing. Steve was a pleasure to work with, he educated me on the process and closed my loan in just under 3 weeks. Communication and organization from the whole team was superb.
I went into this property with such uncertainty, I came to Melba because I knew if anyone could pull a Tom Cruise it would be her and her team. Thank you so much!❤️ You truly are the Mortgageanator! This wouldn’t have been possible with out your won’t stop, can’t stop work ethic! This was beyond a challenge, nearly mission impossible! Thank you for helping make this very possible to you and your team!
Melba was awesome to work with as a listing agent, helpful, responsive and super knowledgeable! It was a pleasure to work with her and I hope we get to do so again in the future.
I have never used a mortgage broker before so I was hesitant when I initially reached out to Melba. Melba made me feel very confortable with the whole process. She is professional and very proficient. She responded quickly every time I reached out and worked hard to get my loan closed in a short amount of time. Thank you Melba 😊. I highly recommend her.
Melba is remarkable. I have known Melba for about 4 -5 years now. She guides her clients from the beginning to the very end. It is such a pleasure working with her. She is proactive, extremely informative, and very dedicated. She has always made closing such a smooth process. Her passion an experience shows and I love that about her. I definitely recommend her to anyone. Not only does she make it happen but educates us through the process. Thank you for all you do, you’re appreciated.
I have been working with Melba for many years and her professionalism is outstanding. She is very knowledgeable and efficient. She is on top of her files & maintains control of the loan the entire time. She works hard for her clients and strives to close quickly. She is a pleasure to work with.
So grateful we found Steve Hays.... really knowledgeable for self employed borrowers and he was always very responsive/easy to get a hold of which was greatly appreciated. Highly recommend!!!
Steve Hays at NSH was the most helpful person in our entire home buying process. His levels of knowledge and experience are obvious. He was always eager to answer all of our questions and always got back to us super quickly! He was able to offer amazing advice and answer questions that our realtor couldn’t. He was recommended to us by my parents and we will definitely be sending others his way.
I have been seeking information about lending options, and could not get other lenders to answer the phone, or even call back. Steve answered on the first call, and provided more information than I could have hoped for. He also followed-up with me exactly when he said he would. Very happy to have come across this lender, and I would recommend them to anyone needing expert insight into various loan types.
We would like to sincerely thank Melba for the most amazing experience that she created for us to get our mortgage. Not only did she get us approved in record time, but made sure that everyone else did their job and even helped the title company to make sure the closing went smoothly. We found NSH Mortgage online from Irvine California and from our very first call, we felt that we were in the right hands! With Melba’s help we just closed our loan for a condo in Miami Beach and Melba personally traveled to Miami Beach from Orlando!!! to make sure everything went as planned. She went above and beyond , giving her 110% and with a smile. She is a hard working and thoughtful and truly cares about her clients.
Thank you again Melba for all your work. We will recommend you to all of our friends 10000%!
Ron and Kristen
Melba and her team were professional and extremely efficient in their efforts to help us obtain a home. She was always willing to answer questions and was extremely knowledgeable. Very easy and quick to answer calls and emails. We closed our home in under 2 months. I highly recommend her team, even more so, for first time buyers like us!
I cannot say enough nor ever be able to thank Steve for his help! as he told me all you need is a path! I will always go to NSH for my mortgage needs! Steve should get 1000 stars for his efforts and success with my situation! Thanks Steve... Char and I appreciate all you have done for us! We close on our forever home tomorrow!
I called Steve to assist someone who was trying to purchase my home in Florida but were having trouble getting a loan. Steve worked diligently throughout the process, kept his clients informed throughout the process and was able to help me get my home sold on-time. I personally have used NSH to purchase a number or properties and I would not trust anyone else to get the job done! Thanks again Steve for all the help through the years!
Mr. Hays is a World Class Professional, he is extremely helpful and always responsive. He saved me over $15K in upfront cost. I would not only reccomend but insist that you give him a try. I will always use him in the future for personal and investment opportunities.
